Summary: jljili collects only the personal data needed to run a safe, legal, and functional platform. We do not sell your data. We protect it with industry-standard security measures. And we give you real control over your own information. The full details are below.
01 Introduction
This Privacy Policy describes how jljili ("we," "us," "the Platform") collects, uses, stores, and protects the personal information of players and visitors who access jljili through our website or any associated mobile applications. It is intended to be read alongside our Terms and Conditions and Responsible Gaming guidelines.
jljili is committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, as well as the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines. We take these obligations seriously — not just because the law requires it, but because our players deserve to know exactly how their information is handled.
By using jljili, you consent to the collection and processing of your personal data as described in this policy. If you do not agree with any part of this policy, please refrain from using the platform or contact our support team for assistance.
02 Who We Are
jljili is an online gaming platform operating atjljili.best, primarily serving players based in the Philippines. As the data controller for personal information collected through the platform, jljili determines the purposes and means of processing your data.
For any privacy-related queries or requests, you can reach our designated Data Protection Officer (DPO) directly at privacy@jljili.best. We aim to respond to all privacy-related correspondence within 15 business days.
03 Personal Data We Collect
jljili collects personal data through several channels — directly from you when you register or interact with the platform, automatically through your device and browser when you access jljili, and from third parties such as payment providers and identity verification services.
Information You Provide Directly
- Registration data: Full legal name, date of birth, mobile number, email address, and chosen username.
- Verification documents: Government-issued Philippine ID (PhilSys, passport, driver's licence, UMID, SS/GSIS ID), selfies for identity matching, and proof of address where required.
- Payment information: GCash mobile number, Maya account details, bank account name and number, and Visa/Mastercard details for the purpose of processing transactions. Full card numbers are handled by our PCI-DS compliant payment processors — jljili does not store full card numbers on its own servers.
- Communications: Messages sent to our customer support team via live chat or email, including the content of those messages and any attachments.
- Responsible gaming preferences: Deposit limits, session reminders, and self-exclusion requests you submit through your account settings.
Information Collected Automatically
- Device and technical data: IP address, device type, operating system, browser type and version, and screen resolution.
- Usage data: Pages visited, games played, session duration, bet history, and navigation patterns within the jljili platform.
- Location data: General geographic location inferred from your IP address for compliance and fraud prevention purposes. jljili does not access your device's precise GPS location.
- Cookie data: Information stored through cookies and similar tracking technologies, as described in Section 7.
Information from Third Parties
- Identity verification results and risk scores from KYC/AML service providers.
- Transaction confirmation and status updates from payment processors such as GCash, Maya, and banking networks.
- Fraud risk indicators from anti-fraud service providers.
04 How We Use Your Personal Data
jljili uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described below:
| Purpose | Types of Data Used |
|---|---|
| Account creation and management | Registration data, verification documents |
| Processing deposits and withdrawals | Payment information, identity verification results |
| Identity and age verification (KYC) | Government ID, selfie, date of birth |
| Fraud prevention and security monitoring | IP address, device data, transaction history, usage patterns |
| Regulatory compliance and AML obligations | Identity data, transaction records, communications |
| Customer support | Account data, communications, transaction history |
| Platform improvement and analytics | Anonymised usage data, session data |
| Responsible gaming tools | Gameplay data, deposit and session history |
| Marketing communications (with consent) | Email address, mobile number, preferences |
jljili does not use your personal data for automated decision-making that produces significant legal effects without human review. Where automated processes flag an account for review (such as fraud detection), a human member of our team always makes the final call.
05 Legal Basis for Processing
jljili processes personal data only when there is a valid legal basis to do so under the Data Privacy Act of 2012. The specific basis depends on the purpose:
- Contract performance: Processing necessary to provide you with the services you signed up for — account management, game access, payment processing.
- Legal obligation: KYC/AML verification, regulatory reporting, and data retention required by Philippine gaming authorities and financial regulations.
- Legitimate interests: Fraud prevention, security monitoring, and platform analytics — where our legitimate interests do not override your rights and freedoms.
- Consent: Marketing communications and non-essential cookies — where we rely on your explicit, informed consent, which you can withdraw at any time.
06 Sharing Your Personal Data
jljili does not sell, rent, or trade your personal data to any third party for commercial purposes. Sharing is strictly limited to the following categories of recipients, and only for the purposes stated:
- Payment processors: GCash (Globe Fintech Innovations), PayMaya Philippines, GrabPay, Coins.ph, and Philippine banking networks (via InstaPay/PESONet) — for processing your deposits and withdrawals.
- KYC and identity verification providers: Licensed third-party providers that verify your identity documents and check against fraud and sanctions databases as required by Philippine gaming regulations.
- Anti-fraud and security services: Providers who help detect and prevent suspicious activity, account takeover attempts, and financial crime on the jljili platform.
- Regulatory authorities: Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and law enforcement agencies — where disclosure is required by law or court order.
- Technology and infrastructure providers: Cloud hosting, database, and cybersecurity service providers operating under strict data processing agreements that prohibit further use of your data.
All third parties who process personal data on behalf of jljili are bound by contractual obligations to protect that data and use it only for specified, permitted purposes. We conduct regular due diligence on our service providers to ensure compliance.
jljili will never share your personal data with other gaming operators, advertisers, data brokers, or any party for direct marketing purposes without your explicit prior consent.
07 Cookies and Tracking Technologies
jljili uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, maintain your session security, remember your preferences, and understand how players use the site so we can improve it.
Types of Cookies We Use
- Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in and security tokens that protect against CSRF attacks. You cannot opt out of essential cookies while using jljili.
- Functional cookies: Remember your language preferences, game settings, and last-used payment method to give you a smother experience when you return to jljili.
- Analytics cookies: Help us understand which games are most popular, where players encounter difficulties, and how we can improve the platform. Analytics data is aggregated and anonymised.
- Marketing cookies: Used only with your explicit consent to measure the effectiveness of promotional campaigns. These are not placed without your agreement.
You can manage your cookie preferences at any time through your browser settings. Disabling non-essential cookies will not affect your ability to play games or access your account on jljili.
08 How We Protect Your Data
jljili applies multiple layers of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction.
- Encryption in transit: All communication between your device and jljili's servers is encrypted using TLS 1.2 or higher (256-bit SSL).
- Encryption at rest: Sensitive data stored in our databases — including identity documents and payment account details — is encrypted at rest.
- Access controls: Personal data is accessible only to jljili staff who require it for their specific role. Access is logged, audited, and reviewed regularly.
- Two-factor authentication: Players can enable2FA on their jljili accounts for additional login security.
- Regular security audits: jljili undergoes periodic penetration testing and security audits conducted by independent third-party specialists.
- Staff training: All team members with access to personal data undergo mandatory data privacy training on a regular basis.
- Incident response: jljili maintains a data breach response plan. In the event of a breach that poses a risk to affected players, we will notify the National Privacy Commission and affected individuals within the timeframes required under Philippine law.
While jljili takes all reasonable measures to protect your data, no system is completely immune to all threats. Players should also take steps to protect themselves — using a strong, unique password for your jljili account and enabling two-factor authentication are the two most effective things you can do on your end.
09 Data Retention
jljili retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods include:
- Active account data: Retained for the duration of your account's existence on jljili, plus a minimum of five years after account closure — as required by Philippine AML regulations.
- Transaction records: Retained for a minimum of five years from the date of the transaction in compliance with financial record-keeping obligations.
- KYC documents: Retained for the period required by applicable gaming and AML regulations, typically five years after the end of the business relationship.
- Support communications: Retained for up to three years from the date of the communication unless a longer period is required for an ongoing dispute.
- Marketing consent records: Retained until you withdraw consent, plus a reasonable period to demonstrate compliance.
- Analytics data: Anonymised and aggregated after 13 months. Raw usage logs are deleted on a rolling basis.
When personal data is no longer required and the relevant retention period has expired, jljili securely deletes or anonymises that data so it can no longer be linked to you as an individual.
10 Your Rights Under the Data Privacy Act
As a data subject under Philippine law, you have specific rights with respect to your personal data held by jljili. We are committed to making these rights practical and easy to exercise — not just a bullet point in a legal document.
Right to Access
Request a copy of the personal data jljili holds about you and information about how it is used.
Right to Correction
Request correction of inaccurate or incomplete personal data. Some updates can be made directly in your account settings.
Right to Erasure
Request deletion of your personal data where there is no longer a legal basis for us to retain it.
Right to Object
Object to the processing of your data for direct marketing or where processing is based on legitimate interests.
Right to Portability
Receive your data in a structured, commonly used format so you can transfer it to another service where technically feasible.
Right to Complain
Lodge a complaint with jljili's DPO or directly with the National Privacy Commission if you believe your rights have been violated.
To exercise any of these rights, contact our Data Protection Officer at privacy@jljili.best. We will respond within 15 business days and may request proof of identity before fulfilling certain requests to protect your account security.
Please note that some rights are subject to exceptions — for example, jljili may be unable to delete transaction records that must be retained for AML compliance. In such cases, we will explain the limitation clearly and tell you what we can do instead.
11 Children's Privacy
jljili is an online gaming platform strictly intended for adults. The minimum age to register and play on jljili is 21 years old. We do not knowingly collect personal data from anyone under the age of 21.
If we become aware that an account has been registered by or on behalf of a minor, we will immediately suspend that account, delete all associated personal data to the extent permitted by law, and cancel any pending transactions. If you believe a minor has created an account on jljili, please contact us immediately at support.
12 Cross-Border Data Transfers
jljili's primary operations and data storage are based in the Philippines. In some cases, personal data may be processed by service providers located in other countries — for example, cloud infrastructure providers or international fraud detection services.
When personal data is transferred outside the Philippines, jljili takes steps to ensure that an adequate level of protection is in place, consistent with the requirements of the Data Privacy Act. This includes:
- Entering into data processing agreements that include appropriate data protection clauses.
- Selecting service providers in jurisdictions recognised as having adequate data protection frameworks.
- Notifying the National Privacy Commission of significant cross-border transfers as required.
By using jljili, you acknowledge that your data may be transferred internationally for the purposes described in this policy, subject to the safeguards described above.
13 Changes to This Privacy Policy
jljili may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable laws and regulations. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page.
- Send a notification to registered players via email and/or in-app message, with at least 7 days' notice before changes take effect.
- Where required by law, seek fresh consent for new processing activities.
We encourage you to review this page periodically. Continued use of jljili after the effective date of any updated Privacy Policy constitutes acceptance of the revised terms.
14 Contact Us and Complaints
If you have any questions, concerns, or requests related to your personal data and how jljili handles it, please reach out through any of the following channels:
- Data Protection Officer: privacy@jljili.best
- General support: support@jljili.best
- Live chat: Available 24/7 from within your jljili account dashboard.
If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with theNational Privacy Commission of the Philippines. The NPC can be reached through their official government channels.
This Privacy Policy was last reviewed and updated in June 2025. jljili is committed to keeping it accurate, current, and written in plain language that every Filipino player can actually understand — not just legal professionals.